| Pricing per month |
39$ |
99$ |
499$ |
999$ |
| Business Messenger |
| Live chat |
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| Targeted outbound chat |
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| Customizable Messenger |
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| Messenger visibility |
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| Unbranded messenger |
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| Product Tours |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
| Video tours |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
| Management tools |
| Outbound messaging |
| Outbound emails |
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| Account-Based Marketing |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
| Smart Campaigns |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
| Push messages & notifications |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
| A/B testing & goals |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
| Message control groups |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
| Bots |
| Lead qualification bot |
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| Article suggestions bot |
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| Custom Bots |
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| Resolution Bot |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
| Apps in bots |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
| Conversation management |
| Team inbox |
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| Conversation tags |
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| Office Hours |
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| Inbound emails |
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| Conversation ratings |
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| Snooze conversations |
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| Saved Replies |
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| Articles in conversations |
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| Article smart suggestions |
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| Multiple team inboxes |
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| Team-level Office Hours |
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| Automated assignment rules |
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| Round-robin assignment |
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| Priority rules |
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| SLA rules |
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| Workload Management |
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| Help center |
| Help center |
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| Multilingual help center |
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| Private help center |
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| Reporting |
| Conversation volume report |
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| Leads report |
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| Team performance report |
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| Security & permissions |
| 2-factor authentication |
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| Permissions |
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| Custom role permissions |
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| Activity logs |
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| Single Sign-On / SAML |
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| Customer data platform |
| People & company list |
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| Standard & custom data attributes |
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| Custom events |
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| User & company segments |
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| Apps & integrations |
| Slack integration |
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| HubSpot integration |
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| GitHub integration |
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| Twitter integration |
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| Facebook integration |
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| Zendesk Support integration |
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| Salesforce integration |
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| Salesforce Sandbox support |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
| Clearbit Reveal integration |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
| Marketo integration |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
Available with Product Tours add-on |
| App Store |
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| API access |
1,000 calls/minute |
1,000 calls/minute |
1,000 calls/minute |
Custom |
| Support & services |
| Training webinars |
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| Email and chat support |
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| 24/7 prioritized technical support |
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| Dedicated relationship manager |
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| Tailored product onboarding |
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| Access to customer success team |
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| Personalized training sessions |
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| Ongoing product consultation |
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